The team at Happy Wallet Quality Auto Repair believes actions speak louder than words, which is why we encourage you to read through the reviews left by our customers drivers throughout Naples, Bonita Springs, Fort Myers, Marco Island, Everglades City, Ave Maria, and Lee County about their experience with their cars at our auto repair shop.
Although your customer service reps were very nice, I did not find the service you provided me or my sister all that helpful.
I am sadden of the situation with your vehicle, the seat track for your Corvette is on back order and not available from Chevrolet, unfortunately, when the dealer discontinues a part you must cross your fingers when ordering parts online. We do apologize for the inconvenience. We did however receive a new part for the Vette after you left Florida and will hold it for a while. If you go to your local repair shop, they will have the same issues we did. Perhaps they can call us and we can ship the part to them and you can resolve your issue, especially since you aftermarket warranty has authorized your repair. I hope this can help you. Thank you.
great service
Thank you. Glad to be here for you.
Job well done
Thank you, your continued business is greatly appreciated.
Always friendly and they don't make you feel as you are being robbed they are truthful in what repairs your car may need. They go beyond what other auto shops would.
Thanks for you awesome words. It's great to hear we are appreciated for our honesty and integrity.
Very satisfied with the service. Inspired confidence. Friendly .
We appreciate your return to us, hope our relationship goes on and on. Please have your friends and family and visit us, they will receive the same service we provided you.
Happy Wallet (Jim Washburn) is the best mechanic in town.
Thank you, Jim greatly appreciates your kind words, please tell all your friends!!
Amazing shop! My car was diagnosed and quoted at another shop in town for about 3x what the cost should have been. I had a feeling this was a high estimate so I called around and found Happy Wallet Auto was totally willing to help me out (even though it was 3pm on a Friday!! and I had to leave that night on a trip). Needless to say, I was in a major time crunch! They didn’t have the part in house but called all around town and was able to source the part and get me on the road for my trip! Gave me a GREAT price - like I said 3x less than my initial estimate. Great customer service. Great auto shop. Definitely recommend. Oh! Also, they have a super cozy area to wait, lots of free snacks, and will even give you a courtesy ride back home or to work if you are close. Super friendly.
Great service!
Awesome! Thank you! We appreciate you coming back again and again.
Spent 700 to fix ac. Picked up and still didn't work. Took two weeks to get part that didn't work.
We apologize the part was not available and Autonation got it us as soon as it became available. If you are still having issues, please return for a free re-evaluation. Your satisfaction is our goal, and will make things right for you. Please contact service manager Evelyn Rodriguez 239-404-7589.
Back before Happy wallets expanded this was the best place to go! The bar was high and clearly set I came a few months ago for a nail in my tire and again had amazing service. So I emailed a list of work I wanted done and made an appointment. I made it clear I had to be out by 2pm or I would gladly reschedule both via email the ladie at the front desk and the mechanic. 4 hours later I reminded the ladie we have 1 hour till I have to leave and the work was not completed needles to say I had ONE request and they failed to deliver! I leave feeling like I waisted my time but understanding that worst things can happen. However I HAD TO GO BACK! After I left my front diver side break/wheel was popping loud... they were very understanding about me returning But ultimately as a paying customer I do not believe that I should have had too. the mechanic said that the popping seem to have been that the tire was not on tight enough to me this is a preventable thing Happy Wallet is a company that honestly won't overcharge you but their customer service and expectation has fallen below my satisfaction and it's very unfortunate because I truly loved this place I will be now finding a different mechanic to go to one that can complete all my work in a timely manner on time and properly the first time.
Sorry for the inconvenience. Please let us know your full name so that we may properly address this issue. Thank you.
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Mercentile Ave.
Taylor Road
