The team at Happy Wallet Quality Auto Repair believes actions speak louder than words, which is why we encourage you to read through the reviews left by our customers drivers throughout Naples, Bonita Springs, Fort Myers, Marco Island, Everglades City, Ave Maria, and Lee County about their experience with their cars at our auto repair shop.
Fast and dependable service very honest.
Went in for a noise after having new tires put. They informed me that I had some missing lug nuts and a stripped one. When I went to pick up my car the told me it will $49 bucks. I asked what was done and they told me that added two lug nuts that were missing but did not replace the stripped lug nut because they would have to remove my brakes in order to replace stud. I will not be returning because I feel that after leaving my car for a day and to be charged just to brake a stud and replace two lug nuts is not what I think is $50 of labor when the stud wasn't never replace
Anthony, I left a voice message for you requesting a call back to discuss your concerns. I would appreciate the opportunity to clarify as I believe there is a misunderstanding. You approved the cost prior to our performing the work to break the stripped lug nuts, even though we suggested you go back to the tire store who put on your tires this past weekend as they most likely stripped/cross-threaded one of the lug nuts. It was after the time involved doing that labor operation that we found the wheel studs to be defective/broken. The $49 charge was not to break a stud. It was to break the stripped/cross-threaded lug nuts and we included the replacement plus missing lug nuts for free. Because our safety inspection revealed you were going to need front brakes very soon, we recommended you do the brakes as the cost to remove and install a new wheel stud involves removing the brake pad and rotor. We suggested you consider doing the front brakes to save on labor costs. We have an estimate with a customer satisfaction discount ready to email to you.
Excellent and friendly service
Second time in for oil change and small, minor repairs. Great with Mercedes and so much easier on your wallet than the dealership. Great staff, very professional and great with follow up. Want to be Happy, Happy, Happy? Take your car here. Thanks Mike, Janet and Gloria; cheers!
Outstanding Service is the Norm with Happy Wallet. They are extremely knowledgeable and adept at trouble shooting and repairing ALL vehicular problems one may encounter regarding Maintenance, the same applies to providing expert Scheduled Maintenance to vehicles on a regular basis. Some of the Most Important Qualities that I have noted with Happy Wallet is their Honesty, their Reliability, and their Proficiency. I know that when I take my vehicle to Happy Wallet for Service that it is receiving Expert Care at a very Fair and affordable price, and I have the utmost confidence in all services that they provide. Happy Wallet Routinely provides Excellent Service, Fair Pricing, and Reliability ...most importantly it provides it's customers with PEACE OF MIND. If you are looking for a reliable service center that you can entrust your vehicle to, if you are looking for someone who will in fact be your vehicle's DOCTOR, and if you are looking for a place that ensures that your vehicle is kept operating in tip top condition for as long a life cycle as possible, you need look no further....... HAPPY WALLET RULES!
We thoroughly trust the mechanics knowledge and workmanship. They are truly "quality auto repair".
The most honest and reputable mechanic I have ever had. Gloria was very helpful.
The staff is always courteous, knowledgeable and trust-worthy. I have peace of mind when Happy Wallet of Naples is working on my vehicle.
as always dependable work done; staff is pleasant and helpful
Happy Wallet replaced my Titian Pick Up Truck Radiator.
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Mercentile Ave.
Taylor Road
