Reviews - Page 175 - Happy Wallet Quality Auto Repair

The team at Happy Wallet Quality Auto Repair believes actions speak louder than words, which is why we encourage you to read through the reviews left by our customers drivers throughout Bonita Springs, Naples, Fort Myers, and Estero, FL, about their experience with their cars at our auto repair shop.

Gary Minutes

3/28/2018

has usual GREAT SERVICE

Lori Weber

3/25/2018

Service was great. I let you know numerous times that I worked at Napa for 8 years.i asked Evelyn if I was getting a Napa belt. She assured me that I was. I did not mean a product that Napa sells, I wanted a Napa belt. Then I asked her what pads they were using, She said the SS brand which I know very well. They include the hardware which I was charged for on each tire. I don't mind the cost of labor. But to double the price of the parts and then adding on parts that are included. I was not happy. I would go back but I would appreciate more truthfulness. Jim is great and was a great help.

John Ellwood

3/24/2018

fixed my Toyota in the time they said they would and for the price that they estimated. The front desk woman was very pleasant.

Thank you very much, we really appreciate you.

- Happy Wallet Quality Auto Repair

Barbara Points

3/24/2018

Thank you for the referral to Auto Europa. Great Customer service!

Thank you, your satisfaction was our goal!

- Happy Wallet Quality Auto Repair

Chris Carpenter

3/22/2018

Good work at a fair price.

Nancy Raziel

3/21/2018

The staff were all very nice 5 stars. The Manager was not friendly, maybe he was not having a good day. The service tech was nice and very through in his explanation of what was needed. Good day for me all around, except for the gruppy Manager.

We thank you for your positive feedback and will address this issue. Please accept our deepest apologies. We appreciate your business and want to make sure you always leave here satisfied and with a happy wallet. If you have any questions or concerns, please know you may always speak to me direct, Evelyn Rodriguez, service manager 239-404-7589.

- Happy Wallet Quality Auto Repair

Tom Topping

3/20/2018

Although your customer service reps were very nice, I did not find the service you provided me or my sister all that helpful.

I am sadden of the situation with your vehicle, the seat track for your Corvette is on back order and not available from Chevrolet, unfortunately, when the dealer discontinues a part you must cross your fingers when ordering parts online. We do apologize for the inconvenience. We did however receive a new part for the Vette after you left Florida and will hold it for a while. If you go to your local repair shop, they will have the same issues we did. Perhaps they can call us and we can ship the part to them and you can resolve your issue, especially since you aftermarket warranty has authorized your repair. I hope this can help you. Thank you.

- Happy Wallet Quality Auto Repair

Sheara Hamilton

3/19/2018

great service

Thank you. Glad to be here for you.

- Happy Wallet Quality Auto Repair

Joe Ianno

3/16/2018

Job well done

Thank you, your continued business is greatly appreciated.

- Happy Wallet Quality Auto Repair

Rhonda Jervis-Torres

3/16/2018

Always friendly and they don't make you feel as you are being robbed they are truthful in what repairs your car may need. They go beyond what other auto shops would.

Thanks for you awesome words. It's great to hear we are appreciated for our honesty and integrity.

- Happy Wallet Quality Auto Repair

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