Category Archives: Service Standards

On Board Diagnostics for Your vehicle

Today we're going to talk about on-board diagnostics and the questions we hear from folks around NAPLES, FL, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in NAPLES.These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history.Since 1996, all cars and light trucks in NAPLES, FL, have been required to use a standardized diagnostic system to help repair technicians determine what's wrong with your vehicle. The diagnostic system works with the vehicle's Engine Control Module – the computer that controls many engine functions.The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can't adjust for, the co ... read more

Speak Up: Talking with Your Happy Wallet Quality Auto Repair Service Advisor

About 80% of the vehicles on NAPLES roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in FL. Some of the maintenance issues are minor. Others represent serious safety concerns. There are many reasons NAPLES drivers neglect their routine car care. Some of the more common ones are complacency, lack of confidence, lack of trust and budget issues. Modern vehicles are amazingly reliable compared to their older counterparts. They can run for years without any repairs, and we sometimes translate that to mean they don't need any maintenance. The trouble is that without maintenance, parts in the vehicle are gradually wearing out, fluids are getting dirty, oil is developing sludge — a lot of stuff is happening that we can't see, and it is destroying the vehicle. The first time we learn there is a problem ... read more

What NAPLES Customers like About Us at Happy Wallet Quality Auto Repair

A big part of the service we provide at Happy Wallet Quality Auto Repair for our NAPLES customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued NAPLES area customers. Even though we try to be proactive in our Happy Wallet Quality Auto Repair automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our NAPLES customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Happy Wallet Quality Auto Repair is not just pulling them out of the air. We know that people in NAPLES live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Happy Wallet Quality Auto Repair service process is checking the vehicle manufacture's schedule to make sure we do ... read more

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